Customer Help
Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Shipping is typically between 15 and 21 days. In some instances, it can take up to 45 days.
You can create an account from the My Account page using your email address.
Contact support as soon as possible. We can only change the address before the order is processed.
Use the Track Your Order page with your order number and email or tracking number.
No. Payment information is handled securely by the payment processor.
We offer worldwide shipping. Some remote locations may take longer.
Items may arrive separately when shipped from different warehouses.
If you need to swap an item
Returns and Exchanges
We have a 30-day return policy. You have 30 days after receiving your item to request a return.
Contact support first. We will provide the correct return address after authorization.
Email our support team and include your order number when possible.
Contact us immediately. Address changes cannot be guaranteed after processing.
Orders can only be changed before processing begins.
When available, pre-order details will appear on the product page.
