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Common queries answered

Frequently asked Questions

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

Shipping is typically between 15 and 21 days. In some instances, it can take up to 45 days.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

Most eligible items can be returned within 30 days after delivery.

HOW DO I CHANGE MY SHIPPING ADDRESS?

HOW DO I TRACK THE STATUS OF MY ORDER?

Use the Track Your Order page.

HOW DO I RECEIVE CUSTOMER SUPPORT?

Email support and include your order number.

WHAT DO I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?

Contact support immediately.

DO YOU SHIP TO MY COUNTRY?

We offer worldwide shipping.

WILL MY ITEMS COME IN ONE PACKAGE?

Some items may arrive separately.

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